Yes! You can only buy 8 Ball Pool in-game currency and items in our 8 Ball Pool Web Shop or our supported 3rd party store Codashop. Purchasing from unauthorised websites is a risk for your payment, personal and account information.
Yes! All items are available on your account. Be aware there are platform exclusive items: coins, cash, mini games, rare/epic/legendary boxes are available on all platforms, while all other items (like other boxes, cues or cue pieces) are available only on mobile.
If you don’t receive your purchase within 48 hours, please contact our support team here providing your Unique ID and a screenshot of the purchase receipt.
All receipts are sent to the email address used during checkout. Check here for more information.
Unfortunately, currency and items are non-transferable. Always double-check if the Unique ID provided is correct before completing your purchase.
You can find your Unique ID in the in-game profile menu.
Please contact support here so we can have our dedicated team helping with this topic.
In our official Web Shop you will find the most convenient prices. You can claim free rewards and acquire exclusive offers. We work with a broad variety of payment methods so that your purchase is done in the most convenient way for you.
Yes, each purchase you make has the VIP multiplier and each purchase will award you VIP points as well.
Purchases are processed via Xsolla. Check here for more information.
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